Medical Clinic Receptionist - Part Time

Meliora Clinic is a multi-disciplinary, holistic medicine clinic with a focus on primary care that strives to make our patients “ever better.” Our approach to care emphasizes building a relationship, which allows us to follow patients over time, and achieve their long-term health goals. Meliora differs by offering unhurried, respectful consultations with a consistent provider, who offers hands-on care, advocates for needed services and coordinates across the patient’s entire healthcare team. We take the time to understand our patients’ health concerns, so they feel supported and get the personalized care they deserve.

Meliora Clinic welcomes all patients to an inclusive environment that accepts and recognizes the diverse needs of our community. Meliora invites a well-qualified, part-time, Medical Clinic Receptionist to become an integral member of our burgeoning practice.

Summary of Responsibilities

  • Answers phones and schedules appointments

  • Greets patients, completion of registration forms, and gives instructions

  • Verifies insurance eligibility for all patients

  • Call patients for missed appointments and appointment reminders

  • Files and maintains necessary documents for clinic use

  • Prepares and types correspondence

  • Completes and processes forms, letters and referrals as instructed by the provider(s)

  • Maintains supplies and equipment

  • Completes tasks in Athena timely

  • Processes Missing Slips

  • Processes facsimiles timely

  • Collects payment for past and current services

  • Manages clinic till to ensure the cash on hand balances daily

  • Performs all opening and closing procedures

  • Ensures clinic is neat and tidy at all times

  • Calls in prescriptions to the pharmacy as instructed by the provider(s)

  • Completes prior authorizations as instructed by the provider(s)

  • Uses communication skills with appropriate medical terminology

  • Follows appropriate legal and ethical professional conduct

  • Performs other duties as assigned

Education and Experience

  • High school diploma or equivalent

  • Knowledge of medical terminology, procedures and diagnosis

  • Knowledge of computer and relevant software applications

  • Knowledge of general administrative and clerical procedures

  • Working knowledge of healthcare insurance preferred

Key Competencies and Skills

  • Communication skills - able to listen effectively and express oneself in a clear and articulate manner

  • Information collection and management - able to collect, organize and monitor data efficiently

  • Planning and organizing - able to multi-task, prioritize and schedule tasks and activities

  • Attention to detail - able to produce accurate and high-quality work through concern for all areas involved

  • Customer service skills - able to develop good patient relationships with a focus on achieving patient satisfaction

  • Adaptability - able to adjust approach to meet changing demands and situations including dealing with diverse people

  • Ability to prioritize tasks to ensure smooth daily operations

  • Confidentiality - able to maintain confidentiality and adhere to ethical standards

Compensation

From $18.00 per hour DOE

As Meliora Clinic strives to be a diverse work environment, we encourage candidates to apply even if they do not meet all of the qualifications listed.

Please provide your resume and a brief cover letter via email to recruitment@melioraclinic.com